Our Policies


Privacy Policy : We take your privacy seriously and will take all measures to protect your personal information. Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.

Return Policy : If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 14 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.

Shipping Policy : We ship primarily from our main office, Kathmandu, Nepal but also ship from our USA office, depending upon the orders. We ship only to selected countries worldwide. We do not ship to Africa, Latin and South America, Russia and CIS Countries. We ship to PayPal/Bank verified  addresses only. We will ship within 1-3 days from the receipt of payment. We will ship through reputed Air Cargo or International Courier companies and advise a tracking number.

Delivery
  • Australia and Canada : 4 ~ 7 Working Days
  • EU/UK/USA : 4- 7 Working days
  • Rest : 5 ~ 9 working days.

Import Duties & Tax : For international shipment, Import duties, taxes and other charges ( if any) at destination countries are of buyer’s responsibility.